![]() As long as your game follows those two rules, you can apply for a Steam refund. You’ll also need to have purchased the title or DLC within the last two weeks. The refund time limit includes any second your game was open, even during the opening animations and any time spent away from your keyboard. You can check the hours on your game by clicking on it in your Steam library. The most important is that the game you’re looking to get a refund for has less than two hours of recorded playtime. In order to submit a Steam refund request, you’ll need to follow a few rules. After the owner of the gift confirms it, the buyer of the gift will receive their refund. Once the giftee submits a request, the original purchaser will get a prompt to officially begin the refund. Click on the recent game and select negative feedback until you see a prompt to begin a refund. The money from a gifted Steam game can be refunded directly to their card or into the original account’s Steam funds.īegin the process the same as any other game by heading to Steam support. The account that purchased the gifted game will receive the refund instead. Refunding a gifted Steam game works the same way as any normal game, but keep in mind that the money will not go to you. How do you refund a gifted game on Steam? Non-refundable DLC will be labeled as such on the Steam market. Dota 2 DLC that includes a bundle of cosmetics must still be in its bundled form for a refund request. For example, you cannot submit a refund request for Counter-Strike: Global Offensive keys after you failed to open a flashy covert skin. Note that not all DLC is completely refundable. If approved, you will likely get your money back within a few hours, though it can vary. It will then prompt you to request a refund. Choose the specific Steam DLC to be refunded and select “It’s not what I expected.” or similar. Head to the Steam support website and click on the base game of the DLC you want to return. ![]() Requesting a refund for downloadable content is also a simple process. ![]()
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